Long standing Bug on Jira

[Steve Harris]

There is a Jira technical bug AI-1080  that people are commenting on and yet there are not responses from Atlassian on what is happening with this bug. 

The developer assigned to the bug has an Inactive status so I presume these comments are not being seen and reacted to.

Users are now saying they will quit their subscriptions.

This bug impacts the Jira product and is affecting peoples work practices.

How do we get this bug recognised and it's status and priority escalated?

[Aaron Pavez _ServiceRocket_]

Hi @Steve Harris 

Seems that Bug its on the wrong queue. Is not an Atlassian intelligence issue.

Ive checked, and there is no similar Bug in the other queues.

https://jira.atlassian.com/browse/

The best will be to create it under app: Jira.

Regards

[Steve Harris]

Hi Aaron,

Thanks for the quick reply!

Trying to raise the bug in Jira Cloud product but the drop down for the choice of product does not allow me to specify Jira Cloud as shown in the attached image.

Any ideas? 

[Steve Harris]

Looks like someone reported this issue six days ago on the Jira Cloud project board!

https://jira.atlassian.com/browse/JRACLOUD-98324

[Aaron Pavez _ServiceRocket_]

Seems that the only way to open a feature its through direct feedback.

Jira Cloud -> top-right of the page, select the question mark ? and then Give Feedback.

Bugs through a support ticket.

Regards

[Aaron Pavez _ServiceRocket_]

Yes thats the one! Now spread it and lets vote it.

Regards