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Login issue contact support

Alex Dimcevski
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April 17, 2020

I cannot login to Jira from Google Chrome. It only works in Incognito mode. I tried clearing cache but didn't solve the problem. Attached is a screenshot of what I'm shown when I try to login. 

Screen Shot 2020-04-17 at 1.48.22 PM.png

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 21, 2020

Hello Alex,

Welcome to Atlassian Community!

Thank you for the details. It seems that something in Chrome is blocking you to log in. 

Since it works in incognito mode, can you please disable all extensions in Chrome and test?

After that, enable one by one to check which one may be causing the issue.

Have you tried to log in to Chrome using the normal mode through another computer or on your mobile?

Regards,
Angélica

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