Login Issues

[Sigrid H]

Hello there,

we are currently experiencing login issues. We are using SSO with Microsoft and the SSO works on other platforms but not on Atlassian. We can also no submit a support ticket since it requires a login and all other options to submit a ticket did throw an error.

Could you please forward this to somebody who can help us? We are seriously limited in our work capabilties, so it is urgent for us.

Thank you for you help!

[Tomislav Tobijas · Accepted solution]

Hi @Sigrid H ,

There's an active incident regarding pretty much all cloud products. You can track status updates here: https://status.atlassian.com/

👉 What worked for me (as a workaround) is to try opening https://start.atlassian.com/ > I've managed to log in there, and then I used app switcher to get to specific Orgs, sites, and apps.

Cheers,
Tobi

[Gor Greyan]

Hi @Sigrid H

https://guard.status.atlassian.com/

Check the Statuspage, Atlassian has an issue in the SSO part.