Log work - Loggable Period?

[Thomas Rohrer]

How easily set Loggable Period for work log on issues? I want have loggable period max 5 days to the past. How it can be done?

Of cource, without paid apps :)

[Earl McCutcheon · Accepted solution]

Hello Thomas,

Something you can do here is set a workflow property so that after the issue is transitioned to a specific status work can no longer be added.  This would be done via the "Workflow Property"  jira.permission.work.denied  then add in an automated transition to move the issue after the five day period.  (Also check out this article for a detailed break down on workflow properties)

As and EXE if you have a Workflow that is "Open >> InProgress >> Done" add in a final transition so that its something like "Open >> InProgress >> Done >> Closed".  Add in the property to the closed status so that once closed the issue can no longer have worked logged, but work can still be added while in the done status waiting for finalizations.

However automatically triggering the workflow to transition natively, the options are limited to service desk projects only, as covered here. 

If the project is a Software or Business project, there is not a native option to trigger an action on a time based formula as there are not time incrementing fields in these project types like the SLA's in service desk, and you would want to look at creating a script to trigger API requests on a cron job regularly to get a list of issues that meet the time constraint, and Trigger the transition via API.  Otherwise without paid apps it will not be possible to automate, and you would want to look into something like "ScriptRunner" as covered here to trigger the transition automatically. 

Regards,
Earl