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Adrian Ash
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October 8, 2025

I need to raise a ticket in Jira to discuss system infrastructure requirements for BadgerNet.

However, when attempting to create an Atlassian account I receive an error message advising my NHS account details are unable to be verified.

Please can you support with a viable resolution?

1 answer

0 votes
Valerie Knapp
Community Champion
October 8, 2025

Hi @Adrian Ash , welcome to the Atlassian Community and thanks for your post.

You will need to contact someone inside of the NHS IT Support to help you with this, as we have no way of verifying which site you are trying to access, with which email, and why it isn't working.

Please can you speak to one of your colleagues or someone in the NHS organization to find out who the IT Support reference person is?

Best wishes

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