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Links from issues to tickets in Lotus Notes

Frank Werhan December 3, 2018

Hello Atlassian Community,

We want to use links within issues to corresponding tickets in Lotus Notes. We can do this by using the Lotus Notes protocol "Notes://...". We can add a custom text field and insert the link "Notes://...". If someone clicks on the link the ticket in Lotus Notes will open. Unfortunately it seems that you can't use a link text. So you see the complete URL to the ticket which is very long. It would be nice if we can use a link text which contains only the ticket number. Is this possible within in a custom field?

I figured out that we can activate HTML for the issue description field. So that we can use the following HTML tag:

{html}<a href="Notes://...">Click here</a> {html}

But according to the documentation it's a security issue. Moreover it's a little bit too complicated i think. Using the following expression within the item description doesn't work:

[link title|Notes://...]

Best regards,

Frank

1 answer

0 votes
Vasiliy Zverev
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December 3, 2018

Dear Frank, hi!

I am not sure, that it will help you, but you could try to link your Jira instance with Lotus. 

See this: https://confluence.atlassian.com/adminjiraserver/using-applinks-to-link-to-other-applications-938846918.html 

Frank Werhan December 4, 2018

Hi Vasiliy,

Thank you for the reply. You can't use a URL like "Notes://..." for application links because application links expect the http protocol (http://) instead of "Notes://".

Best regards,

Frank

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