Linked Issue Smart Value Not Displaying Anything

[Amanda]

I am trying to get the linked issue type specifically for inward values. If I do issue.issueLinks.inwardIssue, this gives a list of all the keys that are inward issues. If I do issue.issueLinks.inwardIssue.name, nothing shows up (as shown in the email). It says that it should return the type, like Blocks. I am not looking to return "blocked by" or "blocks" (as I can get this to return) I need the relation type itself "Blocks". Does anyone know any other way to return this? I have tried issue.issueLinks.inwardIssue.type and issue.issueLinks.inwardIssue.type.name, and any variation doesn't work. And the context for why I need this is I created an automation that can clone tickets and have their linked relations stay intact with their new counter parts. The automation for this works, I just need to get the correct list values. If I just grab the value like this, {{issue.issueLinks.inwardIssue.name}}, it accounts for both inward and outward links (which causes an incompatibility since my automation works by one way linking). In my automation I am technically using "outward" to set the linking but the example below I created demonstrates based on the smart values given.

[Bill Sheboy]

Hi @astroud 

First thing: in my experience, not all possible / supported smart values and their structure are shown in that built-in help feature.  The feature is relatively new, and does not display correct information for all contexts.

And so I recommend using this how-to article to look at what the REST API endpoint returns and is made available to rules.  The basic steps are to use a browser tab with an example work item, and then search for issuelinks on the page to see the structure.

https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/

Please note well: the how-to shows using the version 2 of the endpoint, which I believe rules still use.  There is a later version 3 which could return data rules do not have yet.

When you do that, you will find {{issue.issuelinks}} is a list of items, and the type information is separate from the linked work items, inward or outward.

And so to get just name(s) you want, that would be this, regardless of inward or outward linkage:

 {{issue.issuelinks.type.name}}

That would return the list of link type names for all of the linked work items.  When you need the type for a specific item, it may help to add list filtering on the inward / outward key before getting the type name.

Kind regards,
Bill

[John Funk]

Hi Amanda,

Try {{linkType}}

[Amanda]

Hello,

Could you provide some more context on how to use linkType? I have tried a few different things and I don't see it show anything. Thanks!