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License charge

adeeb.selamat
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September 19, 2019

Hi there,

2 thing need to clarify on license charge if;

1- Revoke the user from entire web site, does this user still counted in the billing.

2- If i send the invitation, and the user not accept it. Does this user will be count in the next billing?

 

Thanks

2 answers

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Vickey Palzor Lepcha
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September 20, 2019

Just check if that user is active in JIRA - or if it is member of any group AND has logged in,

If not , it does not count under your license count.

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Answer accepted
Jack Brickey
Community Champion
September 19, 2019

Users are billed if they are active. As soon as they are invited they are active and when you deactivate them billing ceases.

adeeb.selamat
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 20, 2019

if revoke is consider deactivate?

Jack Brickey
Community Champion
September 20, 2019

Yes

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