Let a slack app create slash commands for another app? (Custom -> Jira)

[Malika Cheema]

I am trying to automatically create a ticket every month in Jira. Jira has a slash command to create tickets, which I could use each month to create a ticket myself, but that would not be different than going to Jira and doing it myself.

I would like to have my custom slackbot send these slash commands on my behalf.

Problems so far:
I can't seem to get the bot to activate a slash command even if it types something with a slash in it website.
Jira slash command opens a modal to get more information, so it's not just "/Jira create detailsdetailsdetails"

Any other solutions to recurring tickets for Jira that doesn't require a paid plugin are welcome as well.

[Daniel Eads]

Hi @Malika Cheema , welcome to the Community!

One way to do this sits inside Jira itself: Jira's Automation! The Automation can be set up per-project even on Cloud Free sites. It comes pre-installed in Jira Cloud and can be accessed from the project settings.

You can get a quick primer of Automation here:

• Automation: Basics 

Here's an example rule that runs once a month and creates a new issue. This uses the Scheduled trigger and the Create Issue action. You can add more fields to the configuration if you'd like to have Automation fill out more details when the issue is created!

Does this help? And if you have more questions about Automation, I'm happy to fill in more details.

Cheers,
Daniel | Atlassian Support