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Keeps logging me out

Chris_Hayward
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January 15, 2024

Up until recently I used to be able to go straight to my bookmarked JIRA page ... now every single day I have to log back into JIRA. Does anyone know how to prevent this so it keeps me logged in?

1 answer

1 vote
Fabio Racobaldo _Catworkx_
Community Champion
January 15, 2024

Hi @Chris_Hayward  and welcome,

JIRA has a default session timeout (https://support.atlassian.com/security-and-access-policies/docs/update-idle-session-duration/) at server side so your session after a while will end. As a user you can't perform any action (you just can setup a rember my login at client side - https://confluence.atlassian.com/jirakb/remember-my-login-is-not-working-707723331.html#:~:text=JIRA%20saves%20the%20cookies%20when,due%20to%20the%20saved%20cookie.).

You could ask to a JIRA Admin to setup a new session limit.

Hope this clarifies,

Fabio

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