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Json response from SNOW is giving us error messages - CHANGE-2046

Ganesh Sureddy
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September 17, 2025

Hi Jira Support Team,

I am from MFT team. We are daily running a python script, which retrieves Incidents/RITMs from SNOW. Later we create that data in Jira.

But since yesterday, we are getting below error while getting data from SNOW using API -

 

{'errorMessages': ['The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at https://developer.atlassian.com/changelog/#CHANGE-2046'], 'errors': {}}

 

Our request API path is as below -

url = 'https://' + 'aircanada' + '.atlassian.net/rest/api/latest/issue/'

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