Jira user wanting to become Jira admin - what courses are available?

[Scott Totman]

I am an experienced JIRA user now looking to implement it at a new company. I am looking at being able to do things like:

- create new workflows/ work schemes

- create company managed project templates that other PMs can copy for consistency

- generally turn myself into the company JIRA admin

Can anyone suggest free online resources or paid for courses that would cover the kind of things above?

[Fernando Eugênio da Silva]

@Scott Totman , Welcome to the Atlassian Community!

I highly recommend browsing Atlassian University: https://university.atlassian.com/student/catalog

Atlassian University offers free on-demand courses and guide paths on Jira administration and management of its structure.

Using Atlassian University along with articles/posts on Atlassian Community will definitely help in this journey for those who want to start on the journey of managing Atlassian tools.

[Scott Totman]

Hi Fernando, this is incredibly useful! I'll start investigating.

[Mathew Lederman]

@Scott Totman as somebody who went through this change myself, my best suggestion is to ask your manager/leader for a new project that could use tracking and build out a project yourself in a free instance. Make it EXACTLY how you want. Custom fields, statuses, workflows (specifically focus on understanding validators and conditions), screens, schemes (there are too many). Then go watch some trainings for best practices and learn from your mistakes.

Then go review about how you can standardize across your environment. For example: you could create fields called 'Insurance Category', 'Phone Category' and 'Customer Category'. Or you could create one field called 'Category' that could be used across all 3 instances (assuming they're in different projects). 

@Fernando Eugênio da Silva gave probably the best link for training, but if you have access to LinkedIn Learning, Udemy, or any of the other educational sites, they all have Jira training.

[Scott Totman]

Thanks Mathew, that's great. I've basically started by creating a new template project but someone previously at the company dealt with all the admin settings so when I come to copy the new template project a lot doesn't copy across. Rather than trying to retroengineer I may take a look at starting from scratch.