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Jira user never login cannot be found when adding to project

Barry (IMS - Jira)
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December 1, 2020

I am a Jira admin, a user's account were created 1,5 yr ago. Never log in until today. However, we still cannot see his username when adding to the project.

1 answer

0 votes
John Funk
Community Champion
December 1, 2020

Hi Barry,

Make sure the user has Browse Users and Groups in the Global Permissions under the Settings > System > Global Permissions. 

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