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Jira ticket retention

John McGuigan
I'm New Here
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December 3, 2020

Hi - can you please inform me how long tickets stay in the system for when closed? 

 

Are you able to manage the retention 

1 answer

2 votes
Jack Brickey
Community Champion
December 3, 2020

Forever. Jira does not delete tickets. Unless someone with delete permissions removes the issue it will always be there. 

John McGuigan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 3, 2020

Many thanks - good to know 

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