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Jira suddenly sending email for every ticket status change

Timothy Van Keuren
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November 24, 2020

All of a sudden, Jira has been sending me emails for every user, and every ticket. Every status change, every reply, every comment, even if it's not my ticket. I tried turning off all email notifications in personal settings, but that did nothing. Anyone know what to do?

1 answer

0 votes
Jack Brickey
Community Champion
November 24, 2020

Hi Timothy,

if you are an admin check the associated project settings > notifications and see if the settings there explain why this is happening. I assume that some admin has set it up to notifiy a group/role that you are associated with for the various updates.

Timothy Van Keuren
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 24, 2020

Spoke with the head guy, and nothing has changed on his end. I wasn't getting the emails until around noon. not sure if I hit a button somewhere accidentally,

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