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Jira software start not working it is not creating start process id

Thej
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August 30, 2023

when executing start-jira.sh script to start Jira software the corresponding process id is not created. Before to stop i used kill -9 process_id to stop jira. Will this kill command have any effect in creating start process id. 

 

If so please provide solution for this. 

1 answer

0 votes
Mirek
Community Champion
August 30, 2023

Hi @Thej 

It is hard to say what is going on without checking the logs, but maybe there is lock.file still there that prevents from starting?

https://confluence.atlassian.com/jirakb/jira-does-not-start-due-to-index-lock-file-s-224402146.html

If not them this KB might be helpful

https://confluence.atlassian.com/jirakb/troubleshoot-a-jira-data-center-server-startup-failed-error-394464512.html

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