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Jira server wont start

dennisvan
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November 30, 2018

I setup a jira server instance using the local DB. After 2 days, we migrated over to MS SQL which appeared to work fine. However overnight jira appears to have hit some problem and now will not start. This appears to be the error. I have the complete catalina log if anyone can help. Environment below. 

2018-11-30 10:35:16,895 JIRA-Bootstrap ERROR [c.a.j.component.pico.ComponentManager] Error occurred while starting component 'com.atlassian.jira.service.DefaultServiceManager'.
java.lang.IllegalArgumentException: Unsupported schedule type: C

 

2018-11-30 10:33:50,116 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger]

___ Environment _____________________________

JIRA Build : 7.12.3#712004-sha1:5ef91d760d7124da5ebec5c16a948a4a807698df
Build Date : Fri Oct 12 00:00:00 CST 2018
JIRA Installation Type : Standalone
Application Server : Apache Tomcat/8.5.32 - Servlet API 3.1
Java Version : 1.8.0_181 - Oracle Corporation
Current Working Directory : /opt/atlassian/jira/bin
Maximum Allowable Memory : 683MB
Total Memory : 473MB
Free Memory : 422MB
Used Memory : 51MB
Memory Pool: Code Cache : Code Cache: init = 2555904(2496K) used = 7786432(7603K) committed = 9568256(9344K) max = 251658240(245760K)
Memory Pool: Metaspace : Metaspace: init = 0(0K) used = 21787552(21276K) committed = 22593536(22064K) max = -1(-1K)
Memory Pool: Compressed Class Space : Compressed Class Space: init = 0(0K) used = 2548160(2488K) committed = 2752512(2688K) max = 1073741824(1048576K)
Memory Pool: PS Eden Space : PS Eden Space: init = 100663296(98304K) used = 28465816(27798K) committed = 210763776(205824K) max = 222822400(217600K)
Memory Pool: PS Survivor Space : PS Survivor Space: init = 16777216(16384K) used = 0(0K) committed = 16777216(16384K) max = 16777216(16384K)
Memory Pool: PS Old Gen : PS Old Gen: init = 268435456(262144K) used = 26021496(25411K) committed = 268435456(262144K) max = 536870912(524288K)
JVM Input Arguments : -Djava.util.logging.config.file=/opt/atlassian/jira/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms384m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:-OmitStackTraceInFastThrow -Datlassian.plugins.startup.options= -Djdk.tls.ephemeralDHKeySize=2048 -Djava.protocol.handler.pkgs=org.apache.catalina.webresources -Dorg.apache.catalina.security.SecurityListener.UMASK=0027 -Xloggc:/opt/atlassian/jira/logs/atlassian-jira-gc-%t.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=20M -XX:+PrintGCDetails -XX:+PrintGCDateStamps -XX:+PrintGCTimeStamps -XX:+PrintGCCause -Dignore.endorsed.dirs= -Dcatalina.base=/opt/atlassian/jira -Dcatalina.home=/opt/atlassian/jira -Djava.io.tmpdir=/opt/atlassian/jira/temp
Java Compatibility Information : JIRA version = 7.12.3, Java Version = 1.8.0_181

___ Java System Properties _________________

atlassian.plugins.startup.options :
atlassian.standalone : JIRA
awt.toolkit : sun.awt.X11.XToolkit
catalina.base : /opt/atlassian/jira
catalina.home : /opt/atlassian/jira
catalina.useNaming : true
common.loader : "${catalina.base}/lib",
"${catalina.base}/lib/*.jar",
"${catalina.home}/lib",
"${catalina.home}/lib/*.jar"
file.encoding : UTF-8
file.encoding.pkg : sun.io
ignore.endorsed.dirs :
java.awt.graphicsenv : sun.awt.X11GraphicsEnvironment
java.awt.headless : true
java.awt.printerjob : sun.print.PSPrinterJob
java.class.version : 52.0
java.home : /opt/atlassian/jira/jre
java.io.tmpdir : /opt/atlassian/jira/temp
java.naming.factory.initial : org.apache.naming.java.javaURLContextFactory
java.naming.factory.url.pkgs : org.apache.naming
java.protocol.handler.pkgs : org.apache.catalina.webresources
java.runtime.name : Java(TM) SE Runtime Environment
java.runtime.version : 1.8.0_181-b13
java.specification.name : Java Platform API Specification
java.specification.vendor : Oracle Corporation
java.specification.version : 1.8
java.util.concurrent.ForkJoinPool.common.threadFactory : org.apache.catalina.startup.SafeForkJoinWorkerThreadFactory
java.util.logging.config.file : /opt/atlassian/jira/conf/logging.properties
java.util.logging.manager : org.apache.juli.ClassLoaderLogManager
java.vendor : Oracle Corporation
java.vendor.url : http://java.oracle.com/
java.vendor.url.bug : http://bugreport.sun.com/bugreport/
java.version : 1.8.0_181
java.vm.info : mixed mode
java.vm.name : Java HotSpot(TM) 64-Bit Server VM
java.vm.specification.name : Java Virtual Machine Specification
java.vm.specification.vendor : Oracle Corporation
java.vm.specification.version : 1.8
java.vm.vendor : Oracle Corporation
java.vm.version : 25.181-b13
jdk.tls.ephemeralDHKeySize : 2048
mail.mime.decodeparameters : true
org.apache.catalina.security.SecurityListener.UMASK : 0027
org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER : true
org.dom4j.factory : com.atlassian.core.xml.InterningDocumentFactory
os.arch : amd64
os.name : Linux
os.version : 4.15.0-39-generic
package.access : sun.,
org.apache.catalina.,
org.apache.coyote.,
org.apache.jasper.,
org.apache.tomcat.
package.definition : sun.,
java.,
org.apache.catalina.,
org.apache.coyote.,
org.apache.jasper.,
org.apache.naming.,
org.apache.tomcat.
server.loader :
shared.loader :
sun.arch.data.model : 64
sun.boot.library.path : /opt/atlassian/jira/jre/lib/amd64
sun.cpu.endian : little
sun.cpu.isalist :
sun.io.unicode.encoding : UnicodeLittle
sun.java.command : org.apache.catalina.startup.Bootstrap start
sun.java.launcher : SUN_STANDARD
sun.jnu.encoding : UTF-8
sun.management.compiler : HotSpot 64-Bit Tiered Compilers
sun.os.patch.level : unknown
tomcat.util.buf.StringCache.byte.enabled : true
tomcat.util.scan.StandardJarScanFilter.jarsToScan : log4j-web*.jar,
log4j-taglib*.jar,
log4javascript*.jar,
slf4j-taglib*.jar
tomcat.util.scan.StandardJarScanFilter.jarsToSkip : bootstrap.jar,
commons-daemon.jar,
tomcat-juli.jar,
annotations-api.jar,
el-api.jar,
jsp-api.jar,
servlet-api.jar,
websocket-api.jar,
jaspic-api.jar,
catalina.jar,
catalina-ant.jar,
catalina-ha.jar,
catalina-storeconfig.jar,
catalina-tribes.jar,
jasper.jar,
jasper-el.jar,
ecj-*.jar,
tomcat-api.jar,
tomcat-util.jar,
tomcat-util-scan.jar,
tomcat-coyote.jar,
tomcat-dbcp.jar,
tomcat-jni.jar,
tomcat-websocket.jar,
tomcat-i18n-en.jar,
tomcat-i18n-es.jar,
tomcat-i18n-fr.jar,
tomcat-i18n-ja.jar,
tomcat-juli-adapters.jar,
catalina-jmx-remote.jar,
catalina-ws.jar,
tomcat-jdbc.jar,
tools.jar,
commons-beanutils*.jar,
commons-codec*.jar,
commons-collections*.jar,
commons-dbcp*.jar,
commons-digester*.jar,
commons-fileupload*.jar,
commons-httpclient*.jar,
commons-io*.jar,
commons-lang*.jar,
commons-logging*.jar,
commons-math*.jar,
commons-pool*.jar,
jstl.jar,
taglibs-standard-spec-*.jar,
geronimo-spec-jaxrpc*.jar,
wsdl4j*.jar,
ant.jar,
ant-junit*.jar,
aspectj*.jar,
jmx.jar,
h2*.jar,
hibernate*.jar,
httpclient*.jar,
jmx-tools.jar,
jta*.jar,
log4j*.jar,
mail*.jar,
slf4j*.jar,
xercesImpl.jar,
xmlParserAPIs.jar,
xml-apis.jar,
junit.jar,
junit-*.jar,
hamcrest-*.jar,
easymock-*.jar,
cglib-*.jar,
objenesis-*.jar,
ant-launcher.jar,
cobertura-*.jar,
asm-*.jar,
dom4j-*.jar,
icu4j-*.jar,
jaxen-*.jar,
jdom-*.jar,
jetty-*.jar,
oro-*.jar,
servlet-api-*.jar,
tagsoup-*.jar,
xmlParserAPIs-*.jar,
xom-*.jar
user.country : US
user.dir : /opt/atlassian/jira/bin
user.home : /home/jira
user.language : en
user.name : jira
user.timezone : America/Regina

1 answer

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Answer accepted
Yogesh Mude
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November 30, 2018

HI @dennisvan

It seems the issue with database MS SQL ..for more details please have a look at the below ticket.

https://jira.atlassian.com/browse/JRASERVER-63264

As mentioned here, pls create a support ticket to support team.

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