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Jira sends email notifications even though the option was unchecked

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April 17, 2019

So, every week I am supposed to make a new sprint and move the tickets from the old sprint into the new one. I do it through the bulk-modus. I always uncheck the box that sends email notifications, but even though I do that, after the tickets have been moved, everyone gets emails! 

Also, even though I've been using the proper filter, the "geschlossene" (german Jira) tickets, end up in the new sprint....

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Nic Brough -Adaptavist-
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April 21, 2019

Issues move into a new sprint when closing an old one if they are not considered "done".  This is defined by "in the rightmost column on the board"

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John Fetzik
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April 17, 2019

I have seen similar. Regardless of what you might select for notifications, the Notification Scheme takes priority. The Default Notification Scheme will send email to anyone that is a watcher, the current assignee or the reporter. The only way I have found to override the Scheme is for the user to disable notifications.

Depending on your point of view, this might be considered a bug or as intended.

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I'm New Here
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April 17, 2019

Could be. 

But do you know why would the geschlossene or the closed tickets end up in the new sprint when I made the selection filter of choosing all but the closed ones 🤔

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