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Jira seems to compress/convert images into a different colour space.

Claire Boissiere June 30, 2022

When positing images in an issue, the colours in the image seem to change. We're using Jira for sending images for art review, so the colour is important to us. It's a problem that has only started in the past week, before this it didn't seem to happen. We haven't changed anything that we can think of that would cause it. It happens to both JPG and PNG file formats. 

Has anyone else experienced this or something similar and has a solution? Thanks. 

1 answer

0 votes
Benjamin
Community Champion
June 30, 2022

HI @Claire Boissiere ,

 

That shouldn't happen. Is it just the preview of it? or it happens also when downloading the image?

May want to contact Atlassian Support to look into if your files are actually getting modified. 

 

https://support.atlassian.com/contact/#/

 

Thanks,

 

Ben

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