Jira ports chnage?

[Tek On Call]

Hello All.  I have a quick question.  

Is there any way to change the port numbers within Jira?  The reason is because We want to make Jira accessible for external users, but it's behind a single external WAN IP address with another web server on the same subnet that is also running off of 8080.  Is there any way to properly re-direct this or do I have to change the port within Jira?  

[Kian Stack Mumo Systems]

You can't change ports through the JIRA user interface. You would need to shut down JIRA and modify the tomcat server.xml located underneath the <jira-installation-home>/conf directory. Change the connector port from 8080 and make sure that the webserver directing traffic to JIRA reroutes traffic correctly to the new port.

[Tek On Call]

Thank you Kian.  What do you think is best in the scenario when running another web server that uses ports :8080 on the same network/Subnet?  

[Kian Stack Mumo Systems]

Hello, 

Without understanding your specific set up, I'd be unable to provide you with recommendations. Based on a second reading of your question, I'm assuming you are currently able to access JIRA internally? Do you have multiple applications running on the same server that are all configured to listen to port 8080? 

[Tek On Call]

That is correct.  We can access internally, however when we try to access externally, we cannot access Jira.  We can hit the IIS landing page of the web server, but not the jira page.  

We are currently running Jira on a VM.  We have a development environment and a Development environment.  We are also running another Web Application on another standalone server that is also using 8080

[Kian Stack Mumo Systems]

If each of the applications is running on its own server, it sounds like you need to configure your Webserver to direct traffic to the correct instance. 

https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html

The link above shows how to connect a Webserver to an instance that is running elsewhere. Try following this example with the specifics of your environment.