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Jira offline installation possible?

Deleted user March 12, 2018

Hello,

Is it possible to install JIRA in an offline-environment without any internet connection? From my experiments, it seems that it is indeed not possible. Is there any way to make it possible?

The installation seems to finish - but it doesn't seem complete. Nothing shows up on the screen - other than the top bar, but it is clear that some images are missing. Afterwards, I can't refresh the page and it seems the installation is botched.

Steps followed:

  • Install JIRA
  • Go through set up and set up with custom database
  • Create organization name
  • Create admin user...

Last note: I believe there should be a point where I would see something like "JIRA plugins are being installed" , along with a loading bar. This doesn't seem to happen when installing and configuring JIRA in an online environment.

Some question with bitbucket.

Thank you. Looking forward to hearing back.

2 answers

2 votes
Alexey Matveev
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March 12, 2018

Jira can be installed fine without internet connection. You need get the license key in your my.atlassian.com and install the key.

John Daro March 12, 2018

I do have a trial license key that I am using - is that sufficient? I will try again. 


Is the license key tied to a specific server/ip/anything else?

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John Daro March 12, 2018

The problems I'm facing seem to happen during 

"Please wait while the final step of the JIRA installation is being performed..."

After choosing to configure email notifications "later" 

Alexey Matveev
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March 12, 2018

You should have a look at the logs what is going on.

Alexey Matveev
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March 12, 2018

If you provided a license key then it is sufficient

John Daro March 12, 2018

First of all, thank you for your prompt responses. 

 

I will try once again. Providing the the license key. This test is being done on a fresh virtual machine in a network without any internet connection.

Is an offline installation something that Atlassian JIRA team explicitly tested?

Is there anything I need to after as far as installing plugins that may have otherwise been installed using an internet connection?

John Daro March 13, 2018

Looks like it does work now. I think the biggest problem was not enough RAM. I was only providing 1.5 GB

Some of the icons are still missing - for instance when choosing avatar during installation. 

Any idea about that? though that is completely minor

0 votes
Tommy McNeely
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June 29, 2018

I tried this as well, it took a *very* long time on that final step, as apparently it is trying to "call home" ... perhaps trying to check for an updated version or submit statistics?

 

[root@jira7 java]# netstat -an | grep SYN
tcp6 0 1 10.0.2.15:44726 52.216.82.91:443 SYN_SENT
tcp6 0 1 10.0.2.15:46892 34.196.173.143:443 SYN_SENT
tcp6 0 1 10.0.2.15:43304 107.23.25.67:443 SYN_SENT

 Once all the TCP timeouts finished, it went on with the "profile" setup (language, avatar, welcome to jira). I do not notice any missing icons. My VM has 2GB of memory (and  is using a local postgresql DB).

 

Is there some setting we can add (maybe to jira-config.properties) to prevent that massive delay?

 

You can reproduce this quite easily by creating a VM and blocking all *outbound* traffic with iptables before starting jira the first time on a fresh installation.

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