Jira login with api

Question

hi i have a problem i want to integrate dynatrace with jira. i create api token and send test request and i fail. https://jira-support.kapitalbank.az/rest/api/2/ i seee this error on jira logs 2022-03-02 11:03:40,127+0400 http-nio-8080-exec-132 anonymous 663x13021407x7 - 10.0.6.204,10.0.4.121 /rest/api/2/issue login : 'Dynatrace' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie. 2022-03-02 11:03:40,148+0400 http-nio-8080-exec-132 anonymous 663x13021407x7 - 10.0.6.204,10.0.4.121 /rest/api/2/issue The user 'Dynatrace' has FAILED authentication. Failure count equals 9 2022-03-02 11:03:40,168+0400 http-nio-8080-exec-132 anonymous 663x13021407x7 - 10.0.6.204,10.0.4.121 /rest/api/2/issue login : 'Dynatrace' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie. 2022-03-02 11:03:40,188+0400 http-nio-8080-exec-132 anonymous 663x13021407x7 - 10.0.6.204,10.0.4.121 /rest/api/2/issue The user 'Dynatrace' has FAILED authentication. Failure count equals 10 Jira test failed Reason: Invalid HTTP status code HTTP Response Code: 401 - Unauthorized HTTP Response Body: ` Unauthorized (401)

Encountered a "401 - Unauthorized" error while loading this page.

Basic Authentication Failure - Reason : AUTHENTICATED_FAILED

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Ramin Memmedov · Answer

ok i understand you but i send request with postman dynatarce user and api token task created succeessfully.

Nic Brough -Adaptavist- · Answer

You need to grant the dynatrace account the permissions to do what it is intended to do.  Admin rights are wrong, the app doesn't need admin rights (and they don't mean "can do everything"), it needs permission to log in and act in the projects you've configured.

Ramin Memmedov · Answer

thank you very much for reply. Dynatrace user is admin user. (jira-administrator group)

it is okay ?

what should i do now ? pls help