Jira linked to Github Enterprise Server v3.1.2 does not synchronize Pull requests soft syncs
Problem
Jira linked with DVCS integration to Github Enterprise Server does not synchronize Pull requests after setting up a new Github 3.1.0, 3.1.1 or 3.1.2 instance or upgrading Github to version 3.1.0, 3.1.1 or 3.1.2 .
Diagnosis
Soft sync scheduled sync job does not retrieve anymore any newly pull requests pushed and linked to issues. Thus we are forced to activate the sync manually as soon as the action has been launched. Which we can't afford anymore.
Info :
Atlassian Jira Project Management Software v8.13.2
GitHub Enterprise Server v3.1.2
Do you have an idea to sync auto please?
Regards,
Giovany