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Jira issues' sequence number - Start from a specific number

Hamid Zarrazvand January 9, 2019

Dears,

Is it possible to start the issue sequence IDs in a new project from a specific number for example :

PROJECT-1000 instead of PROJECT-1 ? 

 

Thank you 

Hamid

 

2 answers

0 votes
Nic Brough -Adaptavist-
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January 10, 2019

Messing with the database is not something support will do.

For this request though, you could import 999 issues from CSV and then delete them, leaving the counter starting at 1,000.

Hamid Zarrazvand January 10, 2019

Thank you @Nic Brough -Adaptavist- I probably stick to you the same solution you said so 

0 votes
Sreenivasaraju P
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January 9, 2019

Hi @Hamid Zarrazvand,

Don't think it is possible on cloud version. It is possible in the server version by updating in DB.

Hamid Zarrazvand January 9, 2019

Thank you @Sreenivasaraju P

Do you think if I ask Atlassian support team then they do it for us?

 

Regards

Wagner Cardoso
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August 28, 2019

@Sreenivasaraju P , no Jira Cloud, você consegue manipular a numeração efetuando a importação de um arquivo CSV, como se estivesse importando tickets da instancia Jira Server:

- > No campo Chave do Item você precisa informar o último numero de chamado que você deseja.

Se precisar tenho um arquivo de exemplo.

 

Abraço

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