Jira is not recognizing order by rank asc

[Kurt Smith]

This is my board query:

project = OPS1 ORDER BY rank ASC

When I try to move stories around in rank in the backlog or active sprint, Jira complains that the query is not ordered by rank asc.

Any ideas?

[Nic Brough -Adaptavist- · Accepted solution]

One thing to quickly rule out - is your rank field really a rank?  I ran into this a few weeks back, someone had added a number field and called it "rank", so it wasn't a ranking field.  Confused the heck out of us until I remembered to check Admin -> Custom fields -> Rank and check the type of field.  Could you check that your rank field really is of type "global rank field for Jira Software only"?

[Kurt Smith]

YES it is the real rank field in Jira.  I was able to establish this by creating my own query.  So I guess it was a permissions issue.  Thank you for your help!