Jira integration to our app

[Deleted user]

Hi,

I want our app's customers to have the option to post issues to their Jira domain from our app.

In order to do it, the client will have to do Jira integration to his Jira account In our app.

We want to support both clients who use Jire cloud& Prem(without connection to the internet

What is our best option to create such an integration in our app, who supports all the possible Jira accounts type that exists?

[Ravi Sagar _Sparxsys_]

Hi @[deleted] 

If you want an integration solution that works for both cloud and server then using Jira REST API is a safer option. Your application can talk to your instances using REST API to create an issue or retrieve them. You can find the details of these APIs here.

https://docs.atlassian.com/software/jira/docs/api/REST/8.13.16/

https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

I hope it helps.

Ravi