Jira indicators

[Deleted user]

Hello,

Is it possible to define rules (listeners) on tickets? We are looking for indicators. Defining rules could allow us to have coherent indicators and provide those indicators to our customers.

For example :

- To be able to modify a field only from a certain status in the workflow. Otherwise it is not possible to modify this field.

- Automatically fill a field when a status is modified and only if this status is equal to a specific value.

- If a specific status stays the same for 5 days, check a box.

I recently found a plugin "Automation Unlimited for Jira" that allows to define some rules but it doesn't meet the needs mentioned above. For example when a specific status is chosen, another field is filled with a date or any other value. I didn't find how to do it with this plugin

Do you have an alternative ?

Thank you for your help

Adrien

[Tansu Akdeniz]

Hi @[deleted] 

Welcome to community.

1- Jira Cloud comes with an automation feature. Go to service management project -> project settings -> automation page and define your rules.

2- If you need to have a field filled in particular transition, go to workflow -> edit transition -> add a screen which contains your field -> add validators -> make field required.

Best