The issue just happened few weeks recently. When open a new Bitbucket branch from a fresh Jira ticket it would automatically transition it to InProgress but it displays the wrong person, Example:
- User A create the fresh ticket
- Then he created new branch from it in bitbucket
- Jira sent notification that User B transition ticket to In Progress (which was supposed to be user A)
Do you have any ideas? and how do I can check step-by-step.
Thanks !!!
