Jira import csv sub tasks as non-global admin

[Jennifer Sheppard]

Is there any way to import sub tasks onto existing stories without being a Jira global admin? Business Analysts and Scrum Masters need to be able to bulk add tasks for each sprint instead of manually creating them through the UI. If they have permission to create these items in the UI, why wouldn't they be able to import the same issues via csv?

Thanks in advance

Directions for global admin permission found here - https://confluence.atlassian.com/adminjiraserver073/importing-data-from-csv-861253680.html#ImportingdatafromCSV-how

[Petter Gonçalves · Accepted solution]

Hello Jennifer,

First of all, welcome to the Atlassian Community!

Answering your question: CSV import is intended to be a migration tool and not something that any user can use on a daily basis, so that's why the access is limited to the administrators.

However, due to several customers requesting this feature, our developers have created another option called Bulk create where you can create issues using the CSV importer without needing the administration global permission. Please, check the documentation below to know how they can use this option:

- Creating issues using the CSV importer

P.S: Before your Business Analysts and Scrum Masters use the CSV importer, make sure they have the Create Issue project permission and the Bulk Change global permission for the project they want to create or update issues in.

Additionally, Another option for your Business Analysts and Scrum Masters would be to write a script and pump the data in via the REST API, though. All they need is Browse Project and Create Issue permissions (and some scripting skills) to perform this.

Let me know if one of the options above works for you.

[Jennifer Sheppard]

Thanks so much for the quick response! https://confluence.atlassian.com/jiracoreserver073/creating-issues-using-the-csv-importer-861257331.html?_ga=2.169483297.1213856585.1544718603-1757676451.1542825284 looks like what I need. My admin has given me both of the permissions needed, but I do not see any way to navigate to an Issues link or Import issues from CSV. Can you help me figure out where this is? Thanks!

[Petter Gonçalves]

Sure, Jennifer!

You will find the option mentioned in that documentation by performing the steps below:

- Navigate to Issues and Features > Search Issues 

- Click on the three dots Icon at the application header > Import issues from CSV:

Please, let me know if that option appears for you.

[Jennifer Sheppard]

Perfect! Thank you so much!

[Petter Gonçalves]

You are welcome, Jennifer!

Have a nice week.