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Jira iOS app login errors

Alex Selig
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June 13, 2014

Hi There,

I have authentication errors when trying to login with two different Jira iOS apps:

JIRA Connect Pro

JIRA lite

Both prompt me with a login error - I am able to use the same credentials online but not through the apps. Is there a reason for this?

Thanks!

Alex

4 answers

1 vote
Pedro Cora
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 13, 2014

Alex, from the JIRA Connect Pro (http://www.luethi.net/JIRAConnect/) did you used HTTPS in the URL of your JIRA instance?

0 votes
Christine Box
November 29, 2017

Hi

If your password has $ within it - it will not log in.  I have changed a password to remove the $ and can now login.

 

possible solution!

0 votes
Florian Petri (ALT!)
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February 3, 2016

Same problem here. I have tried the http and the https. Both do not work.

JIRA Connect Professional 3.9 iOS

Cal you help? smile

0 votes
Carlos Granados
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June 4, 2015

I have the same problem except only on Connect Pro for me. I am using the HTTPS url.

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