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Jira had problems starting up, Setup: Tomcat is misconfigured

Deleted user January 6, 2020

Hi, team,

I want to config Jira software 8.6.0 over HTTPS, I referred to https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html.

Here is the changes what I did in server.xml.

<Connector port="443" relaxePathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;" protocol="org.apache.coyote.http11.Http11NioProtocol"
maxHttpHeaderSize="8192" SSLEnabled="true"
maxThreads="150" minSpareThreads="25"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
sslEnabledProtocols="TLSv1.2,TLSv1.3"
clientAuth="false" useBodyEncodingForURI="true"
keyAlias="jira" keystoreFile="/atlassian/jira/jira.jks" keystorePass="admin4devops" keystoreType="JKS"/>

<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;" maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="org.apache.coyote.http11.Http11Protocol" useBodyEncodingForURI="true" redirectPort="443" acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/>

For now, after restart Jira service, it throw following errors, does Jira Software 8.6.0 not support forward 8080 to 443?

06-Jan-2020 02:58:02.087 SEVERE [main] org.apache.catalina.core.StandardService.initInternal Failed to initialize connector [Connector[HTTP/1.1-443]]
org.apache.catalina.LifecycleException: Failed to initialize component [Connector[HTTP/1.1-443]]


Mon Jan 06 02:59:02 EST 2020 WARN: Establishing SSL connection without server's identity verification is not recommended. According to MySQL 5.5.45+, 5.6.26+ and 5.7.6+ requirements SSL connection must be established by default if explicit option isn't set. For compliance with existing applications not using SSL the verifyServerCertificate property is set to 'false'. You need either to explicitly disable SSL by setting useSSL=false, or set useSSL=true and provide truststore for server certificate verification

And, Jira Web console can be opened but an error,

Setup: Tomcat is misconfigured

The server.xml file is missing parameters needed by Jira to handle requests that contain special characters.

Learn more

Please help to give some instructions on these.

Thanks in advance.

Ronnie

1 answer

0 votes
Tinker Fadoua
Community Champion
January 7, 2020

@[deleted] 

That error looks familiar. It happened to me in the past.

{}^&#x5c;&#x60;&quot;&lt;&gt;" protocol="org.apache.coyote.http11.Http11NioProtocol"

put this line right after the pipe |.

Restart and let's see what happens.

Best,

Fadoua

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