Jira get comments from issue API returns 302

[Filip Baszak]

Hi,

one of our clients reported that JIRA API (server, core)
https://docs.atlassian.com/software/jira/docs/api/REST/9.9.0/#api/2/issue-getComments
returns 302 response status.

I cannot reproduce it on my local jira, so I'm asking about it, maybe someone had the same problem once.

So question is, in which circumstances JIRA API will return 302 (Found) response?

[Artur Moura]

Hi @Filip Baszak ,

Usually, this is related to a reverse proxy issue.  302 is a redirect response, so the connection seems to be redirected somewhere. Another thought would be a custom SSO solution that does not bypass the /rest endpoint and redirects the connection to the login page.

It would be best if you started to get the connection headers to confirm it.