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Jira email subject title

Edwin De Angel
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June 2, 2025

How can I change the title of a Jira email notification? I would like to customize.

1 answer

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Answer accepted
Trudy Claspill
Community Champion
June 2, 2025

Hello @Edwin De Angel 

Welcome to the Atlassian community.

It is not possible to customize the subject for an internal (non-Customer) email notification template in Jira Cloud with native functionality. There is a change request about that here:

https://jira.atlassian.com/browse/JRACLOUD-3609

Your options are to use Automation Rules to send the email instead, or to use a third party app that provides more options for customizing emails.

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