Jira doesn't start up

[tueda]

Jira is hosted on my PC, the data base is h2.

When I started my PC the first time this morning, I got blue screen.

I re-started it and since then, I couldn't login to Jira getting error attached.

I re-started Jira service, tried again - the same.

Re-started my PC, tried again - the same.

I checked dbconfig.xml, found nothing to correct.

I checked log, found database is started with no error, but this :

2019-06-09 09:42:51,034 JIRA-Bootstrap INFO [c.a.plugin.manager.DefaultPluginManager] Plugin system earlyStartup begun
2019-06-09 09:42:55,890 FelixStartLevel WARN [o.e.g.b.e.internal.support.ExtenderConfiguration] Gemini Blueprint extensions bundle not present, annotation processing disabled.
2019-06-09 09:43:02,130 ThreadPoolAsyncTaskExecutor::Thread 5 ERROR [c.a.p.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin 'com.atlassian.jira.jira-project-config-plugin'
org.springframework.beans.factory.BeanDefinitionStoreException: Unexpected exception parsing XML document from URL [bundle://74.0:0/META-INF/spring/spring-scanner.xml]; nested exception is java.lang.IllegalStateException: Cannot execute atlassian-spring-scanner-runtime: plugin has an extra copy of atlassian-spring-scanner-annotation classes, perhaps embedded inside the target plugin 'com.atlassian.jira.admin-project-config-plugin'; embedding scanner-annotations is not supported since scanner version 2.0. Use 'mvn dependency:tree' and ensure the atlassian-spring-scanner-annotation dependency in your plugin has <scope>provided</scope>, not 'runtime' or 'compile', and you have NO dependency on atlassian-spring-scanner-runtime.
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:414)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:336)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.loadBeanDefinitions(XmlBeanDefinitionReader.java:304)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:187)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:223)
at org.springframework.beans.factory.support.AbstractBeanDefinitionReader.loadBeanDefinitions(AbstractBeanDefinitionReader.java:194)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:171)
at org.eclipse.gemini.blueprint.context.support.OsgiBundleXmlApplicationContext.loadBeanDefinitions(OsgiBundleXmlApplicationContext.java:141)
at org.springframework.context.support.AbstractRefreshableApplicationContext.refreshBeanFactory(AbstractRefreshableApplicationContext.java:133)
at org.springframework.context.support.AbstractApplicationContext.obtainFreshBeanFactory(AbstractApplicationContext.java:619)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$800(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$3.run(AbstractDelegatedExecutionApplicationContext.java:239)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.startRefresh(AbstractDelegatedExecutionApplicationContext.java:217)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.stageOne(DependencyWaiterApplicationContextExecutor.java:224)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.refresh(DependencyWaiterApplicationContextExecutor.java:177)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.refresh(AbstractDelegatedExecutionApplicationContext.java:154)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$1.run(LifecycleManager.java:213)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalStateException: Cannot execute atlassian-spring-scanner-runtime: plugin has an extra copy of atlassian-spring-scanner-annotation classes, perhaps embedded inside the target plugin 'com.atlassian.jira.admin-project-config-plugin'; embedding scanner-annotations is not supported since scanner version 2.0. Use 'mvn dependency:tree' and ensure the atlassian-spring-scanner-annotation dependency in your plugin has <scope>provided</scope>, not 'runtime' or 'compile', and you have NO dependency on atlassian-spring-scanner-runtime.
at com.atlassian.plugin.spring.scanner.runtime.impl.AtlassianScannerBeanDefinitionParser.checkScannerRuntimeIsNotEmbeddedInBundle(AtlassianScannerBeanDefinitionParser.java:198)
at com.atlassian.plugin.spring.scanner.runtime.impl.AtlassianScannerBeanDefinitionParser.parse(AtlassianScannerBeanDefinitionParser.java:60)
at org.springframework.beans.factory.xml.NamespaceHandlerSupport.parse(NamespaceHandlerSupport.java:74)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1366)
at org.springframework.beans.factory.xml.BeanDefinitionParserDelegate.parseCustomElement(BeanDefinitionParserDelegate.java:1352)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.doRegisterBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:148)
at org.springframework.beans.factory.xml.DefaultBeanDefinitionDocumentReader.registerBeanDefinitions(DefaultBeanDefinitionDocumentReader.java:98)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.registerBeanDefinitions(XmlBeanDefinitionReader.java:508)
at org.springframework.beans.factory.xml.XmlBeanDefinitionReader.doLoadBeanDefinitions(XmlBeanDefinitionReader.java:392)
... 20 more

Can you help me on this?

Thanks,

Ter

[Sid · Accepted solution]

hi @tueda ,

you may need to increase your memory. Please look into this KB - https://confluence.atlassian.com/jirakb/troubleshooting-jira-startup-failed-error-394464512.html?_ga=2.154241467.2025834651.1560065495-1170453750.1557443306

[tueda]

When I started Jira process with no other application running, it started normally.

(Yesterday, the trial after reboot was not successful, don't know why.)

Will check above points.

Thanks.

[Deniz Tımartaş - Admin · Accepted solution]

Try increasing code cache size and JVM min-max arguments. If this persists then you may need to use a database like mysql or postgresql.

[tueda]

When I started Jira process with no other application running, it started normally.

(Yesterday, the trial after reboot was not successful, don't know why.)

Will check above points.

Thanks.