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Jira deployment status not updated for some tickets

Bill Moll
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September 21, 2021

Usually the deployment status for tickets in Jira correctly updates after being deployed via Bitbucket Pipelines. However, for larger releases where LOTS of tickets are deployed, there is a high probability that at least some tickets in the release will not have their deployment status updated in Jira.

The deployment in Bitbucket shows a commit containing the correct ticket number (example in screenshot)

Screen Shot 2021-09-21 at 9.41.22 AM.png

However, the corresponding ticket for the example above does not show the ticket as being deployed to the relevant environment.

Screen Shot 2021-09-21 at 10.02.38 AM.png

I am unable to find a pattern to which tickets will successfully show deployment status after a large release. Are there any known issues or limitations that would cause this?

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