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Jira/confluence are so slaw after upgrade

Pavan
Pavan
Contributor
January 26, 2024

Hello Team,

we recently upgrade our jira & confluence instances to datacenter versions.
Both are too slow after upgrade 

could you please tell us if something is wrong these versions?

Jira -> jira datacenter 9.5
confluenece- confluence datacenter 8.5.4

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Jack Brickey
Jack Brickey
Community Leader
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January 26, 2024

Hi @Pavan , that can sure be frustrating! As a Jira/Confluence user myself I would recommend that you contact Atlassian support directly so they could more completely support you on this issue. The Community has very little they can offer regarding perceived performance issues.

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Pavan
Pavan
Contributor
January 29, 2024

Hi @Jack Brickey 

How can i contact Atlassian support ?  
this link is not useful Atlassian support because link is redirecting me to the stlassian community

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Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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January 29, 2024

Then you must be on Free version which does not come with official support. This is why you are directed to the Community. I'm not sure what you are experiencing in the way of performance and how slow is slow for you. I will say that cloud at times does suffer from performance hits as new features are introduced. My free instance is running ok but slower than 6mos ago.

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