The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira automation to create issue via Incoming webhook

bhanu teja
December 20, 2023

Hi team ,

Jira automation is getting failed can anyone help on this image.pngimage (1).png

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

1 vote
Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 20, 2023

Hi @bhanu teja 

Without seeing the entire webhook data message, it appears you are referencing something that does not exist in the data, or is empty:

{{webhookData.fields.summary}}

I recommend writing just that to the audit log, and then using details of your message to adjust the issue create action.

Kind regards,
Bill

bhanu teja
December 20, 2023

Hi @Bill Sheboy 

summery exist in the audit log

add.png

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 20, 2023

Was that image from the entire message or what you logged for {{webhookData.fields.summary}}?

If that was the entire message, I do not see "fields" in the message, so try removing that part:

{{webhookData.summary}}

Like Steffen Opel _Utoolity_ likes this
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events