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Jira automation to add linked issue URL into destination issue

Demo Account June 14, 2020

Hi there!

I'm trying to add the linked issue URL into a custom field of the destination issue. For example:

Trigger: Issue A is blocked by issue B
Action: Update custom field in issue A `Jira linked issue` with issue B's URL

Below screenshot is how far I got, so I'm just struggling on how to setup the action of fetching the linked issue's URL and populating the custom field.

Thanks!
Hannah


Capture1.PNG 

1 answer

0 votes
John Funk
Community Champion
June 16, 2020

Hi @Demo Account  - not sure how you are going to be able to fetch the URL. But just curious why you are doing that when Issue B is already linked to Issue A. 

Demo Account June 18, 2020

Hi John! Thanks for the reply. To give a bit of context, I'm using Unito to sync linked issues from Jira to Trello. Trello doesn't have a concept of dependencies, so the idea is to create a text custom field in Trello called "Linked Jira issues", and map this to a text custom field in Jira called "Linked Jira issues". The native linked issues field in Jira is not compatible with Trello's text custom fields.

The ideal result is to have a Trello card with information in that card on what issues in Jira are blocked or dependant on that Trello card.

John Funk
Community Champion
June 18, 2020

Okay, that definitely explains some things.  :-)

Are you using the URL Field custom field type in Jira? 

Demo Account June 19, 2020

@John Funk it's a text field in this case in both Jira and Trello :) 

John Funk
Community Champion
June 19, 2020

Could you create a new custom field with that type and see if that works?

Demo Account June 22, 2020

@John Funk Thanks so much for your help on this! I tried creating another custom field with a URL type, but I'm still getting stuck at the same point. I'm not quite sure how to configure the action to fetch the URL of the linked issue, and add it to this custom field. 

Capture2.PNG

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