Jira automation - task paragraph field update posted to comment

[Elliott Brown]

Hi,

I am trying to setup some automation around tasks, so that we can have a dashboard that is up to date, along with history in the task.

We have a paragraph field on the task, that we use for the most recent update, which we would like to have any update to that field posted as a comment. I'm just not sure if that is possible with the jira smart values.

Can anyone point me in the right direction or advise if this is not possible?

Edit: trying this; {{issue.[Notes].defaultValue}}, Notes is the name of the field, but that is erroring because by default it is blank, so not the right value.

TIA

[Tobias H · Accepted solution]

Hi Elliott!

I'm not sure I understand your question, but I want to chime in that .defaultValue will only return the normal state of the field, not any changes that have been made to it.

Let's say your field, Notes, have a default value that says "Please write your notes here"
Which your users then replaces with their actual notes, the .defaultValue would then still return "Please write your notes here"

[Elliott Brown]

That makes sense, which is why it's erroring, as the default is blank.

Basically, we have a field that we can put notes in, so when a note is added/edited, I would like that value adding as a comment.

[Tobias H]

I've tried it myself right now, so what you want to do is a two step automation like this: 

1. When: Value changes for Field [Notes]
2. Then Add comment.
   1. You can use only {{issue.[Notes]}} and it will duplicate the current content of the Notes field, whether if the issue was just created or changed at a later date
3. Remember to uncheck the "Prevent duplicates" box, or else it can only run once per issue.

Here's an image of it in action

[Elliott Brown]

That's got it working, thanks Tobias!