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Jira automation rule to move issues from to do to in progress on commit not working

Rakshya Panta
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January 24, 2023

The rule is working when manually triggering but the not working when commit is pushed to GitLab. I have committed using the command git commit -m "<issue_name> <message>" and the commit is displayed on the issue but the rule to be triggered after a commit did not trigger.

This manual trigger is working.

Screenshot from 2023-01-24 15-41-54.png

But the automatic trigger after commit is not working.

Screenshot from 2023-01-24 15-43-24.png

Audit log of automatic trigger:

Screenshot from 2023-01-24 15-46-23.png

Rule triggered by the issue:

Screenshot from 2023-01-24 15-50-03.png

Why is it not working?

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