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Jira and Bamboo application links were not working

Omprakash Thamsetty
Omprakash Thamsetty
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June 4, 2018

Jira and Bamboo and Bitbucket and CONFLUENCE were upgraded successfully and configured with SSL certificates.

 

Jira and Confluence are in same server.

Bamboo and Bit-bucket are in another server.

Jira version 7.7.2

Confluence version 6.6.5

Bamboo version 6.3.4

Bit-bucket version 5.7.2

 

Jira to Confluence and Bit-Bucket application links work fine.

Jira to Bamboo and vice versa not working.

Getting following error. Does any one have any idea ?

 

2018-06-04 16:12:54,664 https-jsse-nio-8443-exec-14 WARN anonymous 972x348x1 - 10.116.131.172 /rest/remote-event/1/status [c.a.o.serviceprovider.internal.AuthenticatorImpl] Problem encountered authenticating OAuth client for url "https://jiradev.xxxx.xx.xxx:8443/jira/rest/remote-event/1/status", error was "consumer_key_unknown", with parameters "{oauth_problem=consumer_key_unknown}"
2018-06-04 16:12:54,794 https-jsse-nio-8443-exec-23 WARN anonymous 972x349x1 - 10.116.131.172 /rest/remote-event/1/status/4ab63de3-b2c2-304d-9860-b99c03f55f4e [c.a.o.serviceprovider.internal.AuthenticatorImpl] Problem encountered authenticating OAuth client for url "https://jiradev.xxxx.xx.xxx:8443/jira/rest/remote-event/1/status/4ab63de3-b2c2-304d-9860-b99c03f55f4e", error was "consumer_key_unknown", with parameters "{oauth_problem=consumer_key_unknown}"
2018-06-04 16:14:43,228 https-jsse-nio-8443-exec-10 ERROR Jiraadmin 974x410x1 1v3xhr 10.90.85.64 /rest/applinks/3.0/applicationlinkForm/manifest.json [c.a.a.c.rest.ui.CreateApplicationLinkUIResource] ManifestNotFoundException thrown while retrieving manifest
com.atlassian.applinks.spi.manifest.ManifestNotFoundException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.doDownload(AppLinksManifestDownloader.java:198)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.access$000(AppLinksManifestDownloader.java:50)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1$1.<init>(AppLinksManifestDownloader.java:127)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1.load(AppLinksManifestDownloader.java:121)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1.load(AppLinksManifestDownloader.java:118)
    at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)
    at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)
    at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)
    at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)
    at com.google.common.cache.LocalCache.get(LocalCache.java:3937)
    at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941)
    at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824)
    at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4830)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.downloadInternal(AppLinksManifestDownloader.java:106)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.download(AppLinksManifestDownloader.java:84)
    at com.atlassian.applinks.core.manifest.ManifestRetrieverDispatcher.getManifest(ManifestRetrieverDispatcher.java:43)
    at com.atlassian.applinks.core.rest.ui.CreateApplicationLinkUIResource.tryToFetchManifest(CreateApplicationLinkUIResource.java:137)
    ... 3 filtered
    at java.lang.reflect.Method.invoke(Method.java:498)
    ... 3 filtered
    at com.atlassian.applinks.internal.rest.interceptor.NoCacheHeaderInterceptor.intercept(NoCacheHeaderInterceptor.java:13)
    ... 1 filtered
    at com.atlassian.applinks.core.rest.auth.AdminApplicationLinksInterceptor.intercept(AdminApplicationLinksInterceptor.java:35)
    ... 1 filtered
    at com.atlassian.applinks.core.rest.context.ContextInterceptor.intercept(ContextInterceptor.java:16)
    ... 15 filtered
    at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
    ... 1 filtered
    at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
    ... 41 filtered
    at com.atlassian.applinks.cors.rest.CorsFilter.doFilter(CorsFilter.java:99)
    ... 3 filtered
    at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
    ... 53 filtered
    at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
    ... 1 filtered
    at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
    ... 16 filtered
    at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
    ... 19 filtered
    at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
    ... 10 filtered
    at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
    ... 4 filtered
    at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
    ... 26 filtered
    at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
    ... 23 filtered
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
    at java.lang.Thread.run(Thread.java:745)
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
    at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1949)
    at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:302)
    at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:296)
    at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1509)
    at sun.security.ssl.Handshaker.processLoop(Handshaker.java:979)
    at sun.security.ssl.Handshaker.process_record(Handshaker.java:914)
    at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1062)
    at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1375)
    at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1403)
    at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1387)
    at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:396)
    at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:355)
    at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
    at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
    at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
    at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
    at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
    at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
    at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
    at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
    at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
    at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:103)
    at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:131)
    at com.atlassian.plugins.rest.module.jersey.JerseyRequest.execute(JerseyRequest.java:113)
    at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.doDownload(AppLinksManifestDownloader.java:165)
    ... 255 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:387)
    at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:230)
    at sun.security.validator.Validator.validate(Validator.java:260)
    at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:324)
    at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:229)
    at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1491)
    ... 277 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
    at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
    at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
    at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
    at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:382)
    ... 283 more

 

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Edwin Kyalangalilwa
Edwin Kyalangalilwa
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June 5, 2018

Hi @Omprakash Thamsetty

Add the SSL certs to the JVM for each of the applications.

How to import an existing SSL certificate for use in Tomcat

For example: Import Jira's cert into Bamboo's keystore and vice versa. Then the applications should have no issues linking.

Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Unable to Connect to SSL Services due to PKIX Path Building Failed

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Omprakash Thamsetty
Omprakash Thamsetty
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June 5, 2018

Thanks for the reply.

It worked after importing the certificates into cacert file.

I imported the Jira and Bamboo servers secure certificates into java_HOME\jre\lib\secure\cacert file in both machines.

 

Bascially in Jira machine needs to import jira certificate and bamboo certificate.

In bamboo server needs to import jira and bamboo certificates to work fine.

Thanks,

Om

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Edwin Kyalangalilwa
Edwin Kyalangalilwa
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
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June 6, 2018

Glad it's working. Note that the cacerts file will be overwritten after upgrades.

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