Jira View Workflow fails to draw diagram

[Kalle Narinen]

with jira 9.11.2 we are no longer able to see Workflow on Chrome version 120.0.6099.200 (Official Build) (64-bit). Anybody facing the same?

[Artem Chatlikov · Accepted solution]

The problem seems to be in The Scheduler add-on, at least in its 6.6.0_B version which we were provided to fix another problem. Plugin developers have identified the problem and will fix it but I am not sure when. Currently our 6.6.0_B is more recent than the latest released version.

[Nikola Perisic]

Hello @Kalle Narinen ,

I've tested from my environment with the same versions as yours and I was able to see the workflow diagram from my side:

• Have you tried using the incognito mode as well?
• Also, have you checked the development console in your browser for some errors?
• And which OS are you using, since the UI issues can be happening for Linux?

If none of these work, if you have a cloud instance raise a support behalf on the cloud instance and mention the issues with your server site, since Atlassian is not supporting the server anymore.

BR,

Nikola

[Kalle Narinen]

hi, Ignito behaves the same

OS is Windows

Developer tools give these errors:

[Artem Chatlikov]

Hi Nikola,

Looks like at least in the screenshot you have a different view open than the reported one. In this case it was the "view workflow" functionality on issue view, not in administration / workflows side.

However, "view workflow" works for me in another environment so seems to be something specific to this environment.

- Artem

[Nikola Perisic]

Hi Artem,

It does make sense.