Jira Software and Rational Synergy Integration

[BK]

We are currently using Ration Change and looking to adopt to Jira, however we are not able to get any help on how to integrate Jira with Rational Synergy.

Earlier we had very good integration between Ration Change and Synergy, but replacing Rational Change with Jira leaves us in void when we Jira and Rational Synergy Integration is thought of.

Any help on integrating Jira Software server with Rational Synergy is appreciated.

[Nic Brough -Adaptavist-]

If you can't find anything in the marketplace or with search engines, then I'm afraid you're going to have to do this yourself.

First, work out what "integration" means to you.  What do you want to happen in one system as a result of change in the other, and what you want one system to reach into the other system for to report on.

Then, based on that, you can start looking at their various remore interfaces and automations to see how each of them can talk to the other.

[BK]

In Rational Change, Tasks are smallest entity created (very much like Sub-task in Jira). These tasks are linked to Synergy and Code check-in/check-out is done against those tasks. That's how we achieve what code is changes in Synergy based on Change Request in Ration Change.

Need any help how can we can achieve this in Jira and Synergy.

[Nic Brough -Adaptavist-]

You have not explained what you want Jira or Synergy to do to each other, only that there are things in Synergy that change.  I can't tell you more about integration without a description of what you want it to do.

[Rajnish Mishra]

Each task in Rational Synergy can be linked with one or more defect in Rational Change. In synergy if we check a task we can see the defect number/ID with which it is linked.

Similarly in rational change if we check a defect then we can see the associated task number and it's details.

So is it possible to do this type of integration between Synergy and Jira. So that in Synergy we can link task with DN id. And then if we check the DN in Jira it should show the associated Synergy task that are linked with it.

[Nic Brough -Adaptavist-]

Yes, you'll need some code that can play the changes in Synergy over to Jira over the REST API, and then some webhooks or code in Jira to play the changes there back over to Synergy (although I don't know if Synergy can support that)

[David Baldon]

In this thread both Ration Change and Rational Synergy are referenced. Are they the same? It makes it confusing to understand the goal of the OP.

We use Rational Synergy for our SCM and are currently implementing Jira. I'm looking at what the integration points are between the two. A couple of use cases are

• I complete (check in) a Synergy task indicating that I'm done with a code change and I need the related Issue in Jira (bug, child task, etc.) to be updated to show that the Issue is code complete and set the status such that the next team member can proceed with their task
• I am assigned an Issue in Jira (bug, child task, etc.) and after deciding that a code change is needed, I need to create a Synergy task passing through information such as the Issue ID, the Issue description, etc that will be placed in the Synergy task fields.

It sounds like this is doable. Are you aware of where I could find sample code that does something similar?