Jira Software Cloud / Custom Report

[Jeff Murray]

After each sprint, we capture metrics for commitment vs. completed (velocity chart), scope change (burndown chart) and support tasks (we track this by a support epic each quarter). We gather manually and enter into a spreadsheet which has target percentages. For example, velocity stability should be greater then 80%, scope change should be less the 20% and support escalations less then 15%. We also roll-up the sprints for an overall for the quarter.   

The goal is to bring this all together in a report without manually gathering the data. Can this be accomplished with Jira software? If not, would premium solve our challenge. Other thoughts?

Thanks,

Jeff

[Danut M _StonikByte_ · Accepted solution]

Hi @Jeff Murray,

The best solution is to have this info in a real-time dashboard in Jira. 

This article on our blog might be of great help for you: How to track multi-team or scaled-agile projects (such as SAFe®) in Jira with Great Gadgets app 

It tells you how to track individual teams, but also the global release, without manually gathering the data from Jira.

Regards,

Danut Manda

[Mark Segall · Accepted solution]

Hi @Jeff Murray - You won't be able to get a consolidated trending report through native Jira capability.  Here are your options:

• Review the Velocity Chart and Sprint reports periodically.  The Velocity Chart will show a trend of committed vs actual over several sprints.  The Sprint report only provides a view of one sprint at a time, but you can quickly navigate to previous sprints to get a sense of things.
• Get a marketplace app.  There are a couple that can provide a custom dashboard gadget with trending on sprint actual vs committed and sprint creep

[Jeff Murray]

Thank you for the responds, Mark.

Am I to assume premium version would not solve my challenge? It would take the custom dashboard gadget.

Regards,

Jeff

[Mark Segall]

Correct - The biggest user feature enhancement that Premium provides is Advanced Roadmaps.  Outside of that it's mostly under the hood stuff like increased limits and a sandbox for your instance.  Here's a more complete comparison chart:

https://www.atlassian.com/software/jira/pricing

[Bill Sheboy]

Hi @Jeff Murray 

Yes, and...to Mark's answer:

To do most of what you asked, you may need a marketplace addon/app for better dashboard gadgets and/or reports than the built-in ones.  However you also mentioned target values for some measures.

I recommend listing what you capture today, what else you want to capture, why you want to capture that, and then review the marketplace apps for fit/gap to your needs.  The "why" may help if you contact the vendors as they may have other ways to visualized the information than what you have considered.

Kind regards,
Bill