Jira ServiceDesk BaseURL !

[Rizwan Khan]

Hello Guys,

i wanted to ask if there is a Chance that Jira can work with more than 1 BaseURL. We have 2 different subnets with different URLs, both URLS terminate on a Load Balancer, the Load Balancer then Forward the reuest to the Server.

Due to security Policies we can not use the same URL as different Domains and DNS Server are involved.

As we have no Chance to use the same URL for the both subnets, we used 1 of them and 2nd one to be rewritted through LB.

Scenario: -

Subnet 1: http://jira-sd.gitup.com

Load balancer: jira-sd.gitup.com

Server: jiraServer.gitup.com

Jira Application Baseurl: http://jira-sd.gitup.com

all the requests from Subnet 1 go without Problem.

Subnet 2: http://jira-sd.gitup-it.com

loadBalancer: jira-sd.gitup.com all the traffic from http://jira-sd.gitup-it.com will be Rewrited on LB and get the "gitup.com" Label and forwarded then to Server.

Server: jiraServer.gitup.com

Jira Application Baseurl: http://jira-sd.gitup.com

Problem: all the requests from this Server goes in vain, it let us Login but won't let us open the tickets. jira complains about "BaseURL" issue.

my question is : is there a Chance that Jira is planning to offer more than 1 baseURL ? if not, what will be the solution in this case ?

Many thanks,.

[Nic Brough -Adaptavist-]

No, it uses one base url - it can't use two or more fully, there's no way it will know which one a user might be using, so it always has to go back to the one it knows it is running on.

[Rizwan Khan]

Thanks.

but is there a Chance to use a  2nd WebServer for other subnet. and join it to the shared DB ?

[Nic Brough -Adaptavist-]

No, you have to use it on a single base url.

You cannot point two servers at one database unless you have Data Center.  But DC still only has one base url.