Jira Service Desk Server Login-free portal

[Santander Mexico]

Hello there,

How can I enable login-free in Jira Service Desk plugin 3.13.1 with a knowledge base in Confluence Server 6.10.0? Users should not registrer with their email, customer portal has to be public

Greetings

[JP _AC Bielefeld Leader_ · Accepted solution]

Hi Santander,

this is currently not possible with Jira Service Desk on server.

Please check this feature request:

https://jira.atlassian.com/browse/JSDSERVER-1030

However, maybe this addon can help you:

https://marketplace.atlassian.com/apps/1215570/anonymous-portal-for-jira-service-desk?hosting=server

Best

JP

[Santander Mexico]

thanks I will consider that addon