Jira Server To Jira Cloud migration issues

Pooja Shukla August 4, 2019

I have recently migrated from Jira server version to Jira cloud using the steps mentioned in the following document,

https://confluence.atlassian.com/cloud/migrate-from-jira-server-to-jira-cloud-972349848.html

 

However, I am facing following issues after migration,

1. Attachments are missing 

2. User avatars don't appear even after restoring attachments folder successfully

3. Custom filters are not available in Cloud after migration

 

Can you please help with these issues as I could not find a relevant answers even after lot of rnd on these issues.

 

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Maren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2019

Hi Pooja,

If you reach out to our support team directly, they can help you troubleshoot your scenario.

Best wishes,

Maren

Pooja Shukla August 5, 2019

Thanks Maren! I've already raised a support ticket but not sure how to close this one.

Maren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 5, 2019

All good, you can leave this as-is. I hope they're able to help you troubleshoot your migration and get you up and running in cloud!

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Martha Delgado
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February 19, 2020

Hi @Pooja Shukla ,

Was your issue resolved? It looks like I'm having the same problem as you and I was wondering if Atlassian was able to find a solution to your problem that you can share with me.

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