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Jira Server License (Server ID)

Gerald Lewis
Gerald Lewis
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February 11, 2024

Today I had problems with my Jira Server.  So, I uninstalled Jira Sever then done a re-install.  The re-install generated a new Server ID: BHBT-G2JA-THFZ-VJ7S which doesn't match the Server ID that I registered to obtain my Jira Server (Starter License).  When I entered the registered starter license I get "We're unable to confirm that Jira license".

How do I fix this so that I can enter the valid registered Jira Server starter license?

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Gerald Lewis
Gerald Lewis
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February 11, 2024

Found this article, which solved my issue:

https://confluence.atlassian.com/jirakb/change-the-server-id-for-an-instance-of-jira-server-285839562.html

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Carlos Garcia Navarro
Carlos Garcia Navarro
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February 11, 2024

Thanks for sharing, @Gerald Lewis !

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Jira
Jira
DEPLOYMENT TYPE
SERVER
VERSION
9.12.2
TAGS
AUG Leaders

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