Jira Reset Afeter server restart

[Kamal]

Hi ,

I have hosted jira 7.3.0 on cent os linux server and configured it to use external db. now due to some reason i had to restart the server on which jira was installed and when server restarted all my configuration were not there. iwas redirected to the very first page in which i have to set my db.  same was the case with confluence both were installed on same server.

what can be done to avoid it ???

Thanks

[Nic Brough -Adaptavist-]

Something has removed or changed the ownership of files in the application's home directory.  To avoid this, you need to stop doing that.

Start with a check on the permissions.  Are all the files in Jira and Confluence home owned by the user running each of the applications?