Jira + Python : How can I retrieve the last comment of an issue?

[Sunesh M S]

Hi All,

Jira + Python : Could you please help me to retrieve the last comment of an issue?

for Issue in jira.search_issues('project=YKP and assignee='+ Assignee +
' and status not in ("Discarded") and updated > -7d ORDER BY issuekey, issuetype, status'):
#for SubIssue in jira.search_issues('project=YKP and "epic link"= ' + Issue.key +' and assignee='+ Assignee + ' and status not in ("Discarded") and updated > -7d ORDER BY issuekey, issuetype, status'): 

  print(">>>" + '{} | {} | {} | {}'.format(Issue.key, Issue.fields.issuetype, Issue.fields.status, Issue.fields.summary))

Thanks in Advance,

Maadi

[Mohamed Benziane · Accepted solution]

Hello, 

You can try this, it will return all comment of the issue with created date and updated date

https://yourdomain/rest/api/2/issue/{issueKey]/comment

Hope this helps

Regards 

[Sunesh M S]

Thanks for the reply @Mohamed Benziane.

I am using JIRA library in Python and I am looking for the last comment entered for an issue. 

Let me know do you have any suggestion?

[Mohamed Benziane]

Hello @Sunesh M S,

Can you try this

comments_a = issue.fields.comment.comments
comments_b = jira.comments(issue) # comments_b == comments_a

I don't know if it will return you the comment date but you can test and let me know

Regards 

[Sunesh M S]

@Mohamed Benziane

I have tried like below,

print(issue.fields.comment.comments)
print(jira.comment(IssueNo,'12252').body)

Output 

[<JIRA Comment: id='12252'>]
completed. unit testing done.

------

For another issue I got the below output, here this issue have multiple comments,

[<JIRA Comment: id='10920'>, <JIRA Comment: id='12321'>, <JIRA Comment: id='1402
2'>, <JIRA Comment: id='14053'>, <JIRA Comment: id='14083'>]

Let me know do you have any suggestion to get the MAX id from the above list.

[I tried MAX(listname), but not worked.]

[Mohamed Benziane]

Hi @Sunesh M S

I'm not expert but i tried this and it worked :

comment=jira.comments('issueKey')
a=int(0)
for i in comment:
 if int(i.id)>a:
     a=int(i.id)
 

 If it works for you you can go for a loop to get all last comment of your jira search.

Hope this helps

[Sunesh M S]

@Mohamed Benziane, I am travelling today, So I can check this on next week only. Thanks for your comments. :)

[Sunesh M S]

@Mohamed Benziane Thanks for you support. :)

comment=jira.comments(IssueNo)
a=int(0)
for i in comment:
     if int(i.id)>a:
          a=int(i.id)
print(jira.comment(IssueNo,a).body)

The above code will print the last comment (Text).

[Solved]

[Mohamed Benziane]

Hi @Sunesh M S

Glad i helped you. Feel free to accept my answer to help other people with same issue.

Regards

[Deleted user]

Hi, Can you help in getting only the "External Comments"

[Mohamed Benziane]

Hello @[deleted] 

What do you meant by "External comments" ?

[Mario]

I think it's about get the "internal" parameter to know if the comment is for the user or just for the internal people. I've got the same issue. How can we get the "is_internal" parameter from the comments?

[Mohamed Benziane]

Take a look at this doc

https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/#servicedeskapi/request/{issueIdOrKey}/comment-getRequestComments

You have a parameter for internal comment

[Mario]

Yeah, I saw that, but I need to get that parameter with Python. Do you know how? Thanks

[Mohamed Benziane]

you will need to use the requests module in python.

here the url to use in you code : https://yourdomain/rest/servicedeskapi/request/{issueIdOrKey}/comment?public=false

you will have only the internal ticket thank to the public parameter

[Prakash P]

Hi,

This will give you last comment, author name, time when its updated.

from jira import JIRA

jira = JIRA(auth=(uname, pwd), options={'server': 'https://jira.company.com/'})

output = {}

for result in jira.search_issues(your query, startAt=0, maxResults=100):
     issue = jira.issue(result.key)        

     for com in issue.fields.comment.comments:        
          comment = com.body        
          author = com.author.displayName        
          time = com.created        

output['Jira No'] = issue       
output['Comment'] = comment    
output['author'] = author    
output['Time'] = time    

print(output)